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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ernestine Howard

Ernestine Howard

March 3, 2025

5  out of  5
rating by Ernestine Howard
"Brad Robbins and his staff at his office has been very helpful to me. When I called them and I have questions they are very quick to answer my concerns I am very thankful for them"
We responded:
"Thanks so much Ernestine! We are super thankful for you! Please call us anytime you need us and we truly appreciate the 5-star Google Review!"
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Joi Johnson

February 28, 2025

5  out of  5
rating by Joi Johnson
"I have been with Brad Robbins and staff for a few years and have received nothing but the best service. When I call with any concerns or questions they answer this immediately and send emails when I request. I really enjoy working with the staff and would recommend them to my family/friends."
We responded:
"Thanks so much Joi! We love working with customers like you! We appreciate the kind words and the 5-star Google Review! "
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Ryan Hayes

February 24, 2025

5  out of  5
rating by Ryan Hayes
"Statefarm is the best insurance company hands down. Great affordable rates, always quickly responsive , very knowledgeable, meets or beats all my expectations. Ryan Hayes 10 years and counting Insured by statefarm"
We responded:
"Thank you so much for your patronage Ryan! We are so happy to help, and really appreciate the 5-star Google review!"
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Mike Kelly

February 24, 2025

5  out of  5
rating by Mike Kelly
"We always receive prompt, professional service from the Brad Robbins Agency. Today the office administrator, Michaela Smith, smoothy walked me through a change in insurance after a new-car purchase. We are longtime clients and appreciate our relationship."
We responded:
"Thanks so much Mike! I'm glad Michaela got you squared away today and we REALLY appreciate the 5-star Google review! "
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Michaela Rawsthorn

February 21, 2025

5  out of  5
rating by Michaela Rawsthorn
"Brad and the team go above and beyond. They care about the community they serve!"
We responded:
"Thanks so much Michaela! We really appreciate the kind words and the review!!"
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James Anderson

February 20, 2025

5  out of  5
rating by James Anderson
"Brad has been diligent in any problems I had. Including processing with my current management company and a fee."
We responded:
"Thanks for saying that James! We are happy to help with any of your insurance needs, and truly appreciate the 5-star Google review!"
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Michael Duffy

February 12, 2025

5  out of  5
rating by Michael Duffy
"Great people to work with at the Brad Robbins agency. Always willing to help, and explain things when needed. Highly recommend them!"
We responded:
"Thanks so much Michael! Very nice of you to say and we really appreciate the 5-star Google Review! Clients like you make our jobs easy and enjoyable! Thanks again!"
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Jon Neal

February 6, 2025

5  out of  5
rating by Jon Neal
"Brad and Michaela have been responsive and transparent. No complaints!"
We responded:
"Thank you so much Jon! We truly appreciate the 5-star review! Glad to help you with any and all of your insurance questions and needs!"
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Irina Flores

February 5, 2025

5  out of  5
rating by Irina Flores
"Satisfied with the service this place provides me... highly recommended... I have been using this insurance for several years now."
We responded:
"Thanks so much Irina! We really enjoy working with you and appreciate the 5-Star Google Review!"
Profile photo of Brittany Pyles

Brittany Pyles

January 31, 2025

5  out of  5
rating by Brittany Pyles
"Brad Robbins & team are incredible! Since I began working them 5 years ago, their compassion and support is truly unmatched. After working with them for about a year, I purchased my first brand new car. Sadly, someone hit that shiny new car 10 days later. I was distraught. Brad & his team were there to help me every step of the way. About a year later, the team was there for me again. This time I was separating from my partner of 6 years, with whom I shared insurance. At a time when everything felt overwhelming, this amazing team helped me navigate moving onto my own policies with ease. They were attentive and had the foresight to bundle a renter's policy to make my transition to my new home that much easier. Most recently, I had a health scare that pushed me to re-evaluate my life insurance policy. Brad took time to call me personally, asking detailed questions to best understand my concerns, and ultimately helped me choose an incredible plan that fits my needs perfectly. Michaela from Brad's office is the sweetest! Every correspondence I've had with her has been gracious, caring and filled with kindness. In the past, I always found insurance to be overwhelming and intimidating. This group has changed that completely. I feel at ease knowing I am not only supported by the best team, but one that genuinely cares. Brad, Michaela & Team, THANK YOU! I wouldn't work with anyone else!"
We responded:
"Thanks so much Brittany! We appreciate your business and always love 5-star Google Reviews! We are so glad to have been able to help you out over the years and we really love your kind words! Clients like you are why we do what we do!"
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Jessica Ellington

January 31, 2025

5  out of  5
rating by Jessica Ellington
"Brad and Michaela were so great to work with. Other than windshields, this was my first "big accident" with a deer. They have been SO responsive so quickly and answered every question I've had. So happy I have this team to help me!"
We responded:
"Thanks so much for the kind words and the 5-star Google Review Jessica! We are always happy to help and glad the current claim is going well for you--Thanks again!"
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Dani Brun

January 30, 2025

5  out of  5
rating by Dani Brun
"Brad, along with Amanda and Michaela that he has on his team are really great to work with. I have had (what I think) is every question under the sun posed to them, and they have been able to help me out, even through some confusion about homeowners insurance and bundling and escrow accounts… You name it. I would highly recommend working with them."
We responded:
"Thanks Dani! We are always happy to help and really appreciate the 5-star Google Review! Feel free to contact us down the road with any other insurance questions you have down the road! We appreciate your business!"
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Amanda Snyder-Moore

January 29, 2025

5  out of  5
rating by Amanda Snyder-Moore
"We are so grateful for this office! They are always well informed, timely and courteous."
We responded:
"Thanks so much Amanda! It is clients like you why we love doing what we do! We really appreciate the 5-star Google Review!"
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Matthew Peterson

January 22, 2025

5  out of  5
rating by Matthew Peterson
"Brad Robbins and his team of insurance experts are none one of the best insurance agencies in the greater Cincinnati area. If you were a homeowner, do yourself a favor and have a conversation with Brad and his team like we did to save some money and get better coverage."
We responded:
"Thanks so much, Matthew! We really appreciate the kind words and are so glad to work with you and your family! Thanks for the 5-star review!!"
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Selena Hernandez

January 16, 2025

5  out of  5
rating by Selena Hernandez
"Gage is the best. He took wonderful care of me."
We responded:
"Thanks Selena! That's great to hear--and thank you for the 5-star review! We appreciate your business!"
Profile photo of Sarah Giannamore

Sarah Giannamore

January 13, 2025

5  out of  5
rating by Sarah Giannamore
"Incomparable service and prices!"
We responded:
"Thank you so much Sarah!! We really appreciate the review and are so glad we could help! Reach out any time, and thanks again for the 5-star Google Review!"
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Caden Philips

January 8, 2025

5  out of  5
rating by Caden Philips
"Michaela was great, made it quick and easy!"
We responded:
"Thanks so much Caden! We really appreciate the 5-Star Review! "
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Jacob Owens

January 3, 2025

5  out of  5
rating by Jacob Owens
"Great service across-the-board. My car was totaled on a Sunday night and I started my claim then. There were phone calls here there on Monday. Tuesday and Wednesday were Christmas Eve and Christmas Day, By Thursday, I had a check written, my lenders were satisfied and I had lots left over for a down payment for a new car. State Farm is top-notch. Five stars, no doubt."
We responded:
"Thank you so much, Jacob, for your glowing review of both our local office team as well as the job our claims team did for you--I'm very happy you had a fantastic experience and we truly appreciate the 5-star Google Review! "
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Christine Jagger

December 30, 2024

5  out of  5
rating by Christine Jagger
"Great customer service."
We responded:
"Thanks so much Christine! We hope you and your family had a wonderful Holiday season and truly appreciate the 5-star review!"
Profile photo of Dhulfiqar Hasan

Dhulfiqar Hasan

December 23, 2024

5  out of  5
rating by Dhulfiqar Hasan
"Michaela was amazing helped us find the cheapest option and was very patient with us."
We responded:
"Thank you so much Dhulfiqar! I'm glad Michaela was able to help and hope you have a wonderful Holiday season! We appreciate the 5-star Google Review!"
Profile photo of Shannon Blythe

Shannon Blythe

November 29, 2024

5  out of  5
rating by Shannon Blythe
"Looking for Home and/or auto insurance coverage? Look no further. Brad Robbins -State Farm Insurance Agency is where you need to be. I’ve been with Brad's Team of Professionals for a few years now and I must first say, they treat me just like family! The entire team is not only very professional, kind and supportive, they also work very hard towards what bests fits your needs. This is not like some ordinary agency. Where as you’re treated like a client and just submit your payment. Brad Robbins -State Farm Insurance Agency has always done there best to meet my needs and I am sure they can do the same for you. I’ve never been disappointed! In closing, stop the frustration of looking for an Agency where your coverage needs exceeds your budget or you don’t feel comfortable working with. You’ve just found The Best of the Best! Brad Robbins -State Farm Insurance Agency, give them a call or check out their website. The website is wonderful. I hope you take my advice and reach out to Brad Robbins -State Farm Insurance Agency. You won’t be disappointed. 💃🏻"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tim Planitz

November 28, 2024

5  out of  5
rating by Tim Planitz
"Highly recommend Brad and his team if you are looking to make a switch or find an insurance company. Team members like Michaela are always very responsive and looking out what is best for you to meet your needs, save you money, or both. Very professional and care more about you then themselves and their company."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of April Tillery Winhusen

April Tillery Winhusen

November 27, 2024

5  out of  5
rating by April Tillery Winhusen
"Always easy to get in touch with, even right before holiday weekend! Kind, courteous, accurate inefficient service couldn’t ask for more. 😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Victoria Brooks

Victoria Brooks

November 27, 2024

5  out of  5
rating by Victoria Brooks
"Great response time! Was able to complete what I needed from out of state easily and without complication."
We responded:
"Thanks Victoria! I'm glad you had a great experience with our office! We appreciate the 5-star review!"
Profile photo of Amber Johns

Amber Johns

November 23, 2024

5  out of  5
rating by Amber Johns
"Called in to get a declaration page for my parents printed so we could pu and Michaela helped us , it was printed and ready. We also had some other policy questions as I just bought a new car and insured it with them. She helped myself and my parents get everything updated on our accounts and was friendly whole dealing with my self and my mom's crazy every where brains lol. Thanks Michaela!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"