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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Parker Schaffer

May 7, 2026

5  out of  5
rating by Parker Schaffer
"Very easy process, shoutout to Gavin made it super smooth to help get me covered."
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Al Garcia

May 5, 2026

5  out of  5
rating by Al Garcia
"It was such a pleasure working with Brad getting my policy adjusted and situated for me, highly Recommend"
We responded:
"Thank you so much, Al! We look forward to working with you, and are so grateful for the 5-star Google Review!!"
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bereket kedir

May 4, 2026

5  out of  5
rating by bereket kedir
"What a John Ray ,thank you the conversation thank you for the help we had. I really do appreciate looking forward to work together."
We responded:
"Thank you very much Bereket! Your words are appreciated and thank you for the 5-Star Review! We look forward to working with you!"
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Wesley Mitchell

May 1, 2026

5  out of  5
rating by Wesley Mitchell
"John Ray is an exceptional insurance agent!"
We responded:
"Thank you so much, Wesley! John and I both appreciate the 5-star review!"
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Martin Betley Jr.

April 27, 2026

5  out of  5
rating by Martin Betley Jr.
"Great team and John Ray was a huge help to our family in setting up our new vehicle and home insurance plans!"
We responded:
"Thank you so much Martin! We truly appreciate the business and thank you for filling out a 5-Star Google review for us! Looking forward to working with you--let us know how we can assist you with any insurance questions you may have--we are always happy to help!"
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Dr. Vanessa Enoch

April 20, 2026

5  out of  5
rating by Dr. Vanessa Enoch
"Gavin at Brad Robbins - State Farm Agency was extremely helpful and responsive. He went above and beyond to meet to needs and accommodate my crazy busy schedule! Thanks for taking good care of me, Gavin!"
We responded:
"Thank you very much for your kind words Doctor! I'm glad to hear Gavin took good care of you--we really look forward to working with you! Also, your 5-Star Google Review is MUCH appreciated!!"
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casey urz

April 15, 2026

5  out of  5
rating by casey urz
"I had an absolutely wonderful experience starting my new policy. I spoke with gage and he was extremely friendly and helpful answering any and all questions. He kept me updated and checked in while I waited to cancel my old insurance. He worked and did his best to find the best pricing and discounts. He is an amazing agent and I hope he gets the recognition he deserves at State Farm ☺️☺️☺️"
We responded:
"Thank you so much Casey for the nice note and 5-star Google Review! We really appreciate your business and look forward to working with you for your insurance needs! Glad you had a wonderful experience with Gage :)"
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Denise Crabtree

April 2, 2026

5  out of  5
rating by Denise Crabtree
"You all made me feel so welcomed and were so detailed on all information. Thank you so much."
We responded:
"Thank you so much, Denise! I'm so glad you had a great experience and we look forward to working with you!"
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Indigo Robinson

March 27, 2026

5  out of  5
rating by Indigo Robinson
"I recently signed up for State Farm insurance with Gavin. He was very knowledgable about insurance plans and was able to answer all the questions that I had. He made this process very easy!"
We responded:
"Thanks so much Indigo! We appreciate your business and the 5-star Google Review! If we can assist down the road in any way, please let us know! "
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Lee Myers

March 4, 2026

5  out of  5
rating by Lee Myers
"Brad is on top of his game, a great communicator, business man, and I appreciate him in the up most, for taking care of my insurance. I couldn't have asked for a better service anywhere else. He is a great example at what everyone should be in the business life. So thank you Brad! LeeAnn"
We responded:
"Thank you so much Lee! That is so nice and we really appreciate your business and the 5-star Google Review! Clients like you really make what we do rewarding--we are excited to work with you!"
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Peg Schorsch

February 18, 2026

5  out of  5
rating by Peg Schorsch
"Gage was very helpful and quick with my request for a copy of our homeowners' insurance,,,,,emailed within minutes.... THANK YOU, GAGE......."
We responded:
"Thank you so much, Peg for the 5-star review! That was very appreciated and we truly enjoy working with you--we were happy to help!"
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Richard Latscha

February 17, 2026

5  out of  5
rating by Richard Latscha
"Amanda is great. She is very knowledgeable"
We responded:
"Thank you so much Richard! We are happy to help you out anytime you have insurance questions! We appreciate your business!"
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Rich

October 23, 2025

5  out of  5
rating by Rich
"Brad has been my agent for over 15 years. He has a well trained staff working for him. It is reassuring having such a good team looking after you. Brad is very knowledgeable and has always got the right answer. I enjoyed working with him and Amanda. They are truly deserving."
We responded:
"Thank you so much, Rich! We really appreciate it and truly have enjoyed working with you for the past 15 years!"
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george prinz

October 17, 2025

5  out of  5
rating by george prinz
"Abby was really great helped me save on a good deal the service was 100% wonderful"
We responded:
"Thanks so much!"
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Tracy Jennings

September 30, 2025

5  out of  5
rating by Tracy Jennings
"Gage answered all of our questions and was so helpful!"
We responded:
"Thank you so much for the 5-star review Tracy! I'm happy to hear that Gage took good care of you--we appreciate your business!"
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Audrey Pearl

July 22, 2025

5  out of  5
rating by Audrey Pearl
"Have been working with Gavin R who has been such a pleasure. Very friendly and responsive, genuinely made the process of switching agencies so easy and fast. Coverage provided is top notch and saving me hundreds per month. Would recommend to any friends or family looking for new insurance!"
We responded:
"Thank you so much, Audrey! We really appreciate the 5-Star Google Review and I'm glad to hear you had a great experience with Gavin! Thank you for your business!"
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Sandi Hill

July 1, 2025

5  out of  5
rating by Sandi Hill
"Brad and his agency have been our insurance agents for more than 10 years and we've always had exceptional service from them -- not only with the selection of the right policies for our needs, but with billing questions and other financial decisions. Brad and his team always have the clients' interests in mind and are definite advocates for them. They work tirelessly to meet the needs that their clients share with them. They give options for their plans and give the client the pros and cons of each choice so that the client can make an informed decision about the course they want to take, with no surprises."
We responded:
"Thanks so much Sandi! We have enjoyed working with you and your family and truly appreciate the 5-Star Google Review! "
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Valerie Cecilia Lindsay (Val)

May 15, 2025

5  out of  5
rating by Valerie Cecilia Lindsay (Val)
"Have been a member for many years and they have always been kind. Wouldn’t go anywhere else."
We responded:
"Thank you so much, Val! We truly appreciate your business and your loyalty! "
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Rama Kasturi

April 26, 2025

5  out of  5
rating by Rama Kasturi
"Brad and his staff are always willing and able to take care of your needs. I love working with them and highly recommend them."
We responded:
"Thank you so much, Rama! Your business and 5-Star Google Review are VERY much appreciated! "
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Joe Knochelman

April 19, 2025

5  out of  5
rating by Joe Knochelman
"Me and my family have been satisfied customers of the State Farm Insurance Brad Robbins Agency for many years. My son Chris has moved from our Cincinnati home to Northern Kentucky requiring him to change his vehicle registration from Ohio to Kentucky and change his existing auto coverage to match his new state residence. Michela Smith of the Brad Robbins office handled the details of this change informing Chris and me his Dad along the way and also now has set up his new payments to be more convenient monthly automatic withdraw as opposed to mailing out a bill every six months."
We responded:
"Thank you so much, Joe! we really appreciate your business and are happy to help you out whenever you have any insurance needs! Thank you for the 5-Star Google Review! We really appreciate it!"
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Lyndsey Davisson

March 27, 2025

5  out of  5
rating by Lyndsey Davisson
"Switched from AAA and an unresponsive broker, and super thrilled with my experience with Thomas at State Farm. We recently got married and needed new combined home and auto insurance, as well as small business insurance, and Thomas got us set up very quickly on all fronts. Thank you!!"
We responded:
"Thank you so much Lyndsey! We are happy to welcome you to our office!! We appreciate your business and thank you so much for the 5-Star Google Review!"
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Ernestine Howard

March 3, 2025

5  out of  5
rating by Ernestine Howard
"Brad Robbins and his staff at his office has been very helpful to me. When I called them and I have questions they are very quick to answer my concerns I am very thankful for them"
We responded:
"Thanks so much Ernestine! We are super thankful for you! Please call us anytime you need us and we truly appreciate the 5-star Google Review!"
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Joi Johnson

February 28, 2025

5  out of  5
rating by Joi Johnson
"I have been with Brad Robbins and staff for a few years and have received nothing but the best service. When I call with any concerns or questions they answer this immediately and send emails when I request. I really enjoy working with the staff and would recommend them to my family/friends."
We responded:
"Thanks so much Joi! We love working with customers like you! We appreciate the kind words and the 5-star Google Review! "
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Ryan Hayes

February 24, 2025

5  out of  5
rating by Ryan Hayes
"Statefarm is the best insurance company hands down. Great affordable rates, always quickly responsive , very knowledgeable, meets or beats all my expectations. Ryan Hayes 10 years and counting Insured by statefarm"
We responded:
"Thank you so much for your patronage Ryan! We are so happy to help, and really appreciate the 5-star Google review!"
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Mike Kelly

February 24, 2025

5  out of  5
rating by Mike Kelly
"We always receive prompt, professional service from the Brad Robbins Agency. Today the office administrator, Michaela Smith, smoothy walked me through a change in insurance after a new-car purchase. We are longtime clients and appreciate our relationship."
We responded:
"Thanks so much Mike! I'm glad Michaela got you squared away today and we REALLY appreciate the 5-star Google review! "